1. Who we are
GymBuddies Trainer is a platform that helps independent fitness trainers manage their schedule, clients, sessions, and payments. We are not a gym, a fitness service, or a healthcare provider.
2. Who can use this app
This app is for independent fitness trainers in India. You must be at least 18 years old. You are responsible for ensuring that you hold any qualifications or certifications required by law to provide fitness training in your area.
3. Your responsibilities as a trainer
- You must assess each client's physical condition and medical history before delivering any training plan, including AI-generated plans.
- You are solely responsible for the training plans you apply and their outcomes.
- You must provide accurate information about your qualifications and services.
- You must honour confirmed, prepaid bookings. If you need to cancel, you must do so promptly and within the rules described in the app.
- You must pay the platform fee (5% of all amounts collected) within 7 days of each collection. Failure to pay within this window will result in account suspension.
4. Payments and fees
All bookings are prepaid. A session or subscription is confirmed only after payment is received. The platform charges a 5% fee on all amounts collected through the app. For payments made via UPI link, this fee is deducted automatically. For cash and direct transfers, the trainer is responsible for paying the fee within 7 days.
Refunds for trainer-cancelled sessions are handled through the platform. The trainer pays the refund amount plus a 5% handling charge, and the platform transfers the refund to the client.
5. Account suspension and termination
Your account will be suspended if you do not pay the platform fee within 7 days of a collection. During suspension, only the payment screen is accessible. Your account is restored immediately once all dues are cleared. Repeated non-payment or misuse may result in permanent account removal.
You may delete your account at any time, provided you have no unpaid platform fees and no upcoming paid sessions.
6. AI-generated training plans
The AI plan feature generates workout suggestions based on a client's age and fitness level. These are suggestions only. You must review and edit any plan before using it, and you must check the client's physical condition and medical history before applying any plan. You are responsible for the outcomes of the plans you use.
7. Wearable device data
Wearable tracking data is accessed only with the client's explicit permission for each session. Access is limited to 15 minutes before a session starts to 15 minutes after it ends. You must not use this data for any purpose other than monitoring client welfare during a session.
8. Limitation of liability
GymBuddies Trainer is not responsible for injuries, health outcomes, or disputes between trainers and clients. The platform is a management tool, not a fitness or medical service. We are not liable for any loss arising from the use of AI-generated plans or wearable data.
9. Changes to these terms
We may update these terms from time to time. You will be notified of any significant changes. Continued use of the app after notification means you accept the updated terms.
10. Contact
For questions about these terms, write to us at support@gymbuddies.in.